ChatGPT Work: the agent that finishes things.
On July 9, OpenAI shipped ChatGPT Work — an agent inside ChatGPT that takes a goal, breaks it into steps, works across your apps and files, and comes back with finished slides, sheets, docs, or a working web page. It's built on Codex technology (the coding agent 5 million people use weekly — over a million of them for non-coding work) and powered by the new GPT-5.6. This is the biggest change to what ChatGPT is since agent mode. Here's how to get it, what it does well, and the usage catch nobody puts in the headline.
In one line: ChatGPT used to answer questions. ChatGPT Work is designed to complete assignments — for hours at a stretch if the job needs it — while you check in, redirect, and approve the important moves.
01 Start with a task you already know
OpenAI's own advice for learning it is exactly what we'd tell you: hand it a task you know well, so you can judge the output. Good first assignments:
First-day tasks that show you what it can do
- Analyze a month-end budget variance from a spreadsheet you already understand
- Turn a folder of source material into a campaign brief — then ask it to adapt the assets for a second audience
- Prepare a briefing doc for a meeting on your calendar this week
- Rebuild a report you make manually every month, and compare its version to yours
While it works, you can watch its progress, answer its questions, change direction mid-task, and approve sensitive actions before they happen. You stay the editor; it does the assembling.
02 Plugins: where the real power is
Out of the box, ChatGPT Work is a capable generalist. Connected to your actual tools, it becomes specific. Plugins link it to Slack, Microsoft Teams, Google Drive, SharePoint, email, calendars, CRMs, and project trackers — all managed in a new unified plugins directory. It pulls from the right source automatically, or you can point it: type @ plus the app name in your prompt ("summarize this week's launch chatter in @Slack").
Two more pieces round it out. Sites (public beta) turns work into a shareable web page or app — dashboards, trackers, internal portals — that ChatGPT can keep updating as the underlying data changes. Scheduled Tasks run work on a timer or a trigger: refresh a meeting agenda from Slack every Monday, watch a dashboard each morning and send the delta, turn recurring customer feedback into a prioritized list.
03 Who gets it, and where
| Surface | Who | Status |
|---|---|---|
| Web & mobile | Pro, Enterprise, Edu | Rolling out now (from July 9) |
| Web & mobile | Plus, Business | Over the days following launch |
| New desktop app (Mac/Windows) | Every plan, including Free | Available now — Chat, Work, and Codex in one app |
The desktop story matters: the Codex app is becoming the new ChatGPT desktop app (the old one gets renamed ChatGPT Classic). On desktop, Work goes further than on the web — it can use your local files and apps, drive a built-in browser to gather web context, and use Computer Use to click, type, and move files on your machine. OpenAI is also folding this into a Chrome sidebar extension and beginning to sunset its standalone Atlas browser.
Try it today: if you're on a Free plan and the web rollout hasn't reached you, download the new desktop app — Work is available on every plan there. Connect one plugin (start with your email or drive), then run one of the first-day tasks from section 01.
04 The usage catch, honestly
ChatGPT Work does not meter like normal chat. Usage scales with how much work the task requires — a multi-hour research-and-build job consumes far more of your plan's included usage than a conversation would. It follows the same usage structure as Codex. Practical translation: don't burn your first week running vague mega-tasks. Scope assignments tightly, and let the results earn bigger jobs. Enterprise admins get spend controls, group limits, and per-person overrides in the Admin Console.
Also real: an agent that acts across your email, files, and CRM is a bigger security surface than a chatbot. OpenAI ships an auto-review layer that checks consequential actions before they happen — in their red-team testing it blocked 100% of attempted data-extraction attacks. Good. Still: connect only the tools you actually need, and keep approval prompts on for anything that sends or deletes.
05 What to actually do with this
This week
- Get access: desktop app (any plan) or web/mobile (Pro now; Plus within days)
- Connect one or two plugins — not all of them
- Run a task you already know well and grade the output like a manager would
- Turn one recurring chore into a Scheduled Task
- Watch your usage meter for the first few big tasks so you learn the burn rate
This week's challenge
Pick the report, brief, or deck you produce on a schedule — the one you could make in your sleep. Give ChatGPT Work the same inputs you'd use, let it finish, then do a line-by-line comparison against your own last version. Whatever it got wrong is your prompt for round two. Whatever it got right, you never have to assemble by hand again.