Agents · Lesson 01 Pro ~11 min Interactive

Researcher: the analyst on your team.

Researcher is one of two flagship named agents Microsoft shipped in Copilot Chat. It synthesizes information from your work data — emails, SharePoint, Teams, OneDrive — alongside the web, and produces full reports. Think Deep Research, but with access to your company's context. The skill is knowing when that blend is its edge — and never trusting a number it pulls without checking.

Step 1 of 60% complete
The mental model

Deep research, plus your company's context

A public research tool can read the whole web but knows nothing about your business. A plain chatbot knows your files but won't go research the market. Researcher does both at once — and the combination is where it earns its keep.

Predict first

You ask for a competitive analysis on a rival. What can Researcher do that a public deep-research tool fundamentally can't?

The killer pattern

Ask a question that needs both sources

The best Researcher prompts deliberately span the outside world and your own data. Here's a competitive analysis for a customer meeting, split by where each piece comes from:

From the web
  • Their public positioning & pricing
  • Product changes in the last 6 months
  • Analyst coverage
  • Recent funding or layoffs
From your M365 data
  • Sales notes mentioning them (last 90 days)
  • Product marketing's battlecard
  • Customer feedback comparing you to them
  • Win/loss notes from deals

Then you ask for a structured output: their positioning vs yours, their top 3 strengths, your 3 angles, and 3 talking points — with every internal source cited by document name and date so you can verify.

Why cite internal sources

Citations by file name turn an impressive report into a checkable one. You can open the exact battlecard or sales note and confirm Researcher read it right.

Do it · verify the numbers

Catch the figure Researcher misread

Researcher drafted a slice of a QBR from your real data. It reads cleanly — which is exactly the danger. Below is the source data, and below that the draft. One figure in the draft doesn't match the source. Tap it.

Source · Q1-2026-Financials.xlsx
Q1 revenue$4.2M
New customers137
Churn rate3.1%
NPS52
Researcher draft · Q1 executive summary
Q1 revenue landed at , up 12% on plan. We added new customers, and churn improved to . Customer sentiment held strong, with an NPS of .
Tap the figure that doesn't match the source table.
More ways to use it

Two more patterns worth keeping

Long-form report from scattered sources
Point Researcher at five places — financials, pipeline, CS review, eng metrics, the strategy doc — and have it draft a structured QBR, even matching last quarter's voice from a prior file.
Decision-support, not a verdict
Ask for the 3 strongest reasons for, the 3 against, the one data point that should decide it, and 2 questions to ask first. Tell it not to give a yes/no — it'll respect that.
Decision supportShould we approve Marketing's conference sponsorship? Pull the request, our last 4 quarters of marketing-spend ROI, past sponsorship outcomes, and industry benchmarks. Don't tell me yes/no — give 3 reasons for, 3 against, the 1 data point that should drive it, and 2 questions to ask Marketing first.
Researcher only sees what your M365 permissions allow. A restricted SharePoint site is invisible to it — correct behavior, but it means a source can be silently missing from the report.
The boundary

When a source goes missing

Researcher's report on a rival is solid — except it never mentions the big deal your team lost to them last quarter, which everyone on the deal team knows about. What's the most likely reason?

🔎
Lesson complete

Researcher is your analyst — and you're its editor

What you can do now

  • Reach for Researcher when a question needs internal data + web context
  • Split a prompt explicitly into web sources and your-data sources
  • Make it cite internal sources by file name so you can verify
  • Check every number against the source — a misread cell flows through the whole report
  • Remember permission boundaries: a restricted site is silently invisible

Your move: run one hybrid Researcher task

Pick a real decision or report you owe someone this week. Frame it as a Researcher prompt that needs both your company's data and web context — and tell it to cite internal sources. Then verify the numbers before you send. Compare the time and quality to doing it by hand.

Pro
Up next in Copilot Mastery

Agents · Lesson 02 — Analyst: turn data into insight

Analyst is Researcher's quantitative sibling. Where Researcher synthesizes documents and the web, Analyst crunches the numbers — Excel-heavy analysis, charts, and statistical insight, all from natural-language prompts.

🎓
AI Coach
Ask anything about this lesson
Hey! I'm your AI Coach for this lesson on Copilot Researcher. Ask me how to frame a hybrid research prompt, when to use Researcher vs Analyst, or how to verify what it pulls. What are you researching?
Free lesson coaching is limited to 3 questions. Upgrade to Pro for unlimited coaching on every lesson.