Gems: your custom Gemini.
Gems are Gemini's answer to Custom GPTs — purpose-built assistants with custom instructions, knowledge sources from your Workspace, and reusable behavior. This lesson walks the build of three real Gems: a Workspace-aware research assistant, an email drafting Gem, and a team-shareable knowledge Gem.
The mental model
Gems are Custom GPTs that already know your Google Workspace.
Where Custom GPTs need you to upload files explicitly, Gems can reference your Drive, your Gmail, your Calendar. The result: assistants that already know your work context without you re-uploading it.
Workflow 01 Build a Workspace-aware research assistant
Gem: "My Research Assistant"
A Gem that knows your industry, references your Drive folders, and produces research grounded in your existing materials.
The prompt that works
Best use cases
- Industry analysts
- Consultants with existing research libraries
- Researchers maintaining ongoing knowledge bases
Workflow 02 Build an email-drafting Gem
Gem: "Email Voice"
A Gem that writes emails in your voice with full Gmail context.
The prompt that works
Best use cases
- High-volume email writing
- Maintaining voice consistency
- Team members covering for each other
- Anyone who'd otherwise re-type their voice instructions
Workflow 03 Build a team-shareable knowledge Gem
Gem: "Onboarding Buddy"
A Gem that knows your team's docs, processes, and policies. Share with new hires.
The prompt that works
Best use cases
- Companies onboarding multiple new hires
- Knowledge management for fast-changing teams
- Department-specific Q&A (engineering, marketing, ops)
- Reducing repeat questions to senior team members
Final challenge: build your first useful Gem
Identify a recurring task you do in Gemini. Build a Gem for it. Spend 15 min on instructions and source folders. Use it for the next week. Notice the quality jump from defaults.
What you can do now
- Build a Gem with the 4 essential pieces (name, instructions, knowledge sources, examples)
- Connect Gems to relevant Workspace data (Drive folders, etc.)
- Decide what belongs in a Gem vs. a one-off chat
- Share Gems with teammates when appropriate (with privacy awareness)
- Maintain Gems quarterly — update instructions, prune outdated sources